Thank you for shopping at Sunshine Bloom. This Shipping Policy explains how orders placed through sunshinebloom.net are processed and delivered.

Local and Regional Fulfillment

Sunshine Bloom maintains product inventory in fulfillment warehouses located in the:

* United States
* Canada
* United Kingdom
* European Union
* Australia

Whenever possible, your order will be shipped from a warehouse located within your country or region. This allows us to provide faster, more convenient local delivery while reducing international shipping delays and unnecessary customs processing.

Warehouse availability may vary by product. If an item is unavailable at the warehouse nearest to you, we may ship it from another fulfillment location. In that situation, the delivery time may be longer, and the shipment may be subject to customs procedures or import charges.

Orders containing multiple products may be shipped separately from different warehouses. You may therefore receive more than one package and separate tracking numbers.

Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and public holidays observed at the applicable fulfillment location.

During holidays, promotional events, new product launches, or periods of unusually high order volume, processing may take longer.

Processing time is separate from shipping and delivery time.

After your order has shipped, you will receive a confirmation email containing tracking information, when available.

Estimated Delivery Times

For orders fulfilled from a warehouse within the customer’s country or region, estimated delivery time is generally:

* United States: 2–7 business days
* Canada: 2–7 business days
* United Kingdom: 2–7 business days
* European Union: 3–8 business days
* Australia: 2–7 business days

For destinations outside these primary markets, or when an item must be shipped from another country or region, delivery may take approximately 7–21 business days.

Delivery times are estimates only and are not guaranteed. Delivery may be affected by weather, public holidays, carrier disruptions, customs inspections, remote delivery locations, incorrect address information, or other circumstances outside our control.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on:

* The delivery address;
* The warehouse fulfilling the order;
* The weight and size of the package;
* The selected shipping method; and
* The products included in the order.

Any free-shipping promotion is subject to the terms displayed on the website at the time of purchase.

Customs Duties, Taxes, and Import Charges

Orders shipped from a warehouse located within the customer’s country or applicable customs region will generally be delivered as local or regional shipments.

However, if an item is unavailable locally and must be shipped from another country or customs region, the order may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges required by local authorities.

These charges are not controlled by Sunshine Bloom and may not be included in the product price or shipping charge paid at checkout.

If a package is refused or returned because required customs or import charges were not paid, the customer may be responsible for the original shipping cost, return shipping cost, customs fees, and other related expenses. These amounts may be deducted from any refund issued.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Sunshine Bloom is not responsible for packages delivered to an incorrect address provided by the customer.

If a package is returned because of an incorrect, incomplete, or undeliverable address, the customer may be required to pay an additional shipping charge before the order can be resent.

Order Tracking

Once tracking information becomes available, it will be sent to the email address provided during checkout.

Tracking information may take 24–48 hours to update after the shipping confirmation is issued.

If your order is shipped in multiple packages, you may receive a separate tracking number for each package.

Delayed, Lost, or Stolen Packages

Once a package has been accepted by the shipping carrier, delivery is handled by that carrier.

If tracking shows that your package is delayed, please contact the carrier first. You may also contact Sunshine Bloom at sunshinebloomllc68@gmail.com, and we will make reasonable efforts to assist you.

If tracking shows “Delivered” but you cannot locate the package, please:

1. Check around the delivery location;
2. Ask household members, neighbors, reception staff, or building management;
3. Allow up to 48 hours, as some carriers may mark a package as delivered shortly before final delivery; and
4. Contact the shipping carrier to request an investigation.

Sunshine Bloom is not responsible for packages stolen after confirmed delivery. However, we will review each situation individually and assist with a carrier claim when appropriate.

Damaged, Missing, or Incorrect Products

Please inspect your order promptly after delivery.

If a product arrives damaged or defective, is missing from the package, or is different from what you ordered, contact us at sunshinebloomllc68@gmail.com within 7 days after delivery.

Please include:

* Your full name;
* Your order number;
* A description of the problem;
* Photographs of the product;

* Photographs of the shipping package and shipping label; and
* Any other information reasonably requested.

Please keep the product and all original packaging until we have completed our review.

Order Changes and Cancellations

Please contact us immediately if you need to change or cancel an order.

We will make reasonable efforts to accommodate your request, but we cannot guarantee that an order can be changed or canceled after it has entered processing or has been shipped.

If the order has already shipped, you must follow our Return and Exchange Policy after receiving it.

Contact Us

For questions about shipping, tracking, or delivery, please contact:

Sunshine Bloom
Website: https://sunshinebloom.net

Address: 505 Woodrow Road, Winchester, VA 22602
Email: sunshinebloomllc68@gmail.com
Phone: (+1) 714-688-6834